Question 1

What is Vaultine?

Accepted Answer

Vaultine is the ultimate secure folder and file encryption application built exclusively for Windows, MacOS, iOS and Android. It allows you to secure, hide, and encrypt your files, photos, and documents using military-grade AES-256-GCM encryption.

Question 2

Is Vaultine free to use?

Accepted Answer

Vaultine is free to download. The free tier includes AES-256 encryption and the secure viewer, with one vault holding up to 10 files. Vaultine Pro unlocks unlimited storage, multiple vaults, the Decoy Vault and Duress Vault, custom recovery phrases, and encrypted Dropbox sync.

Question 3

How do I upgrade to Vaultine Pro?

Accepted Answer

You can upgrade to Vaultine Pro from within the app through your platform's app store (App Store, Google Play, or Microsoft Store). We offer monthly, yearly, or a one-time lifetime license.

Question 4

Does Vaultine work on mobile devices?

Accepted Answer

Yes. Vaultine is built for Windows, MacOS, iOS and Android to provide deep integration, maximum performance, and native security on all supported platforms.

Question 5

Is Vaultine suitable for business or enterprise use?

Accepted Answer

While Vaultine uses military-grade encryption suitable for protecting sensitive business documents, it is currently designed primarily for individual users. We do not offer centralized enterprise administration features.

Question 6

Do I need to create an account?

Accepted Answer

No account, no email, no sign-up. Vaultine runs on a zero-knowledge architecture: all encryption happens locally and your keys never leave your device. On first install the app does register your device once (basic device and app info plus a random install ID and push token) — but that involves no account and nothing that identifies you personally.

Question 7

Does Vaultine have ads or collect my data?

Accepted Answer

The contents of your vaults never leave your device except through the Dropbox account you connect yourself, and we can't see or decrypt them. Vaultine contains no third-party analytics SDKs or data-harvesting trackers, and we never sell your data. When you first install the app it registers your device once — this sends basic device and app details (make, model, screen size, OS and app version, language and country), a random install ID, and a push token for notifications. That check-in carries no account, no email, and nothing that identifies you personally.

Question 8

How is my data encrypted?

Accepted Answer

Vaultine actively encrypts every single file you import using advanced split and randomized AES-256-GCM encryption techniques. All encryption is performed locally on your device, ensuring complete protection.

Question 9

How fast is the encryption process?

Accepted Answer

Vaultine uses hardware-accelerated AES-256-GCM encryption, which means most files are encrypted and decrypted almost instantly, taking full advantage of modern processors.

Question 10

Is my data secure if my device is stolen?

Accepted Answer

Yes. Because your files are actively encrypted and your unique access credentials are required for decryption, your data remains completely indecipherable to anyone even if your hard drive is compromised or stolen.

Question 11

Will my antivirus flag Vaultine's encrypted files?

Accepted Answer

No, Vaultine's encrypted file chunks are saved in a standard, secure format. However, because they are encrypted, they cannot be scanned by antivirus software while they remain locked in the vault.

Question 12

What lock methods are available?

Accepted Answer

You can secure your vault using either a Tactical 5x5 Pattern (a highly secure visual grid that eliminates shoulder-surfing risks) or a classic 6-digit numeric Secure PIN.

Question 13

How do I change my pattern or PIN?

Accepted Answer

You can update your lock method in the Vaultine settings. You will need to enter your current pattern or PIN to authorize the change before setting a new one.

Question 14

Can I have multiple different vaults?

Accepted Answer

Yes, Vaultine allows you to organize your data effectively by creating multiple separate vaults, each with its own purpose, all protected under your master lock credentials.

Question 15

Is there a file size limit for encryption?

Accepted Answer

Vaultine has no built-in file size limits. You can encrypt files as large as your device storage allows, though extremely large files may take slightly longer to process.

Question 16

Can I preview my photos or play videos directly inside the vault?

Accepted Answer

Yes, Vaultine features a secure internal viewer that lets you preview images and play videos directly, without having to decrypt and extract them to your regular unprotected folders first.

Question 17

What is Decoy Vault?

Accepted Answer

Decoy Vault provides plausible deniability. By entering a secondary pattern or PIN, Vaultine opens an alternate, harmless space containing safe files, keeping your true secure folder entirely hidden and undetected.

Question 18

What is Duress Vault?

Accepted Answer

Duress Vault is an advanced security feature that allows you to present a fake vault under duress while automatically wiping other sensitive vaults in the background to protect your data.

Question 19

What happens during Duress Vault?

Accepted Answer

When you trigger Duress Vault by entering a specific PIN or pattern, Vaultine opens a fake vault to appease a coercer while simultaneously and permanently wiping the cryptographic keys for your actual sensitive vaults in the background. Once that wipe completes, the duress vault becomes your main vault, so there is no conspicuous empty shell left where a vault used to be and nothing to suggest anything else was ever on the device.

Question 20

How is Decoy Vault different from Duress Vault?

Accepted Answer

Decoy Vault simply opens an alternate, safe vault without affecting your real data. Duress Vault goes a step further by actively destroying access to your hidden data to prevent forced decryption under extreme threat, and it then takes their place as your main vault so no trace of the others is left behind.

Question 21

Do I need an internet connection to use Vaultine?

Accepted Answer

No internet connection is needed to secure, view, or manage your files — that all runs locally on your device. The one exception is the first launch, when Vaultine registers your device once (basic device and app info, a random install ID, and a push token — no account, nothing that identifies you). After that, a connection is only needed for optional Dropbox cloud sync.

Question 22

Can I back up my encrypted files to the cloud?

Accepted Answer

Yes. Vaultine supports seamless zero-knowledge cloud sync using Dropbox. Your files are divided into encrypted chunks before leaving your device, ensuring they remain 100% protected in transit and on cloud servers.

Question 23

How does Dropbox sync keep my data safe in the cloud?

Accepted Answer

Before any file leaves your device, Vaultine encrypts it locally into fragmented chunks. Dropbox only receives this indecipherable encrypted data, meaning even Dropbox employees or hackers cannot see your files.

Question 24

Can I change my Dropbox sync account?

Accepted Answer

Yes, you can easily disconnect your current Dropbox account and link a new one from the Vaultine cloud settings.

Question 25

Can I use Vaultine on multiple devices?

Accepted Answer

Yes, you can install Vaultine on multiple Windows, MacOS, iOS and Android devices. However, your encrypted files are stored locally, so they won't automatically appear on other devices unless you use Dropbox sync.

Question 26

What happens if I forget my pattern or PIN?

Accepted Answer

If you forget your access credentials, Vaultine provides a cryptographically generated 12-word recovery phrase. Storing this phrase safely offline guarantees you can recover access to your important files.

Question 27

What if I lose my 12-word recovery seed?

Accepted Answer

Because Vaultine uses true zero-knowledge encryption, your 12-word seed is the absolute last resort to recover access. If you lose both your PIN/pattern and the recovery seed, your data is mathematically impossible to recover.

Question 28

How do I migrate my vault to a new device?

Accepted Answer

You can use the built-in Dropbox sync to securely backup your vault to the cloud and restore it on your new device, or you can manually copy your encrypted vault folders to a USB drive and import them on the new device.

Question 29

Can I share an encrypted file with someone else?

Accepted Answer

Vaultine is designed strictly for personal privacy. To share a file with someone else, you must first decrypt it and send it through your preferred secure messaging or email service.

Question 30

What should I do if Vaultine crashes during an import?

Accepted Answer

Vaultine is designed to prevent data corruption. If a crash or power loss occurs during import, the original file remains untouched on your drive until the encrypted copy is safely and completely secured in the vault.

Question 31

What happens to my files if I uninstall Vaultine?

Accepted Answer

Uninstalling Vaultine does not delete your encrypted vaults automatically. However, to ensure you don't lose data or access, it is highly recommended to export or decrypt your files before uninstalling.

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